Platform ratings
Each platform row carries your latest rating and review count when Heralded has read them, the number of reviews published in the last 90 days, and the two closest competitors’ ratings and counts by the Heralded Score. A missing rating or count isnull, which means Heralded has no value for it. source names how Heralded read your profile. connected means you supplied a profile URL in Settings.
Reviews
On Plus, the review list shows the newest reviews Heralded has read. Each row includes its platform, stars, title, excerpt, publish time, whether a reply has been recorded and the linked task when one exists. Heralded does not store reviewer names. Core includes your review ratings and counts and the two closest competitors’ ratings and counts by platform. Review activity is zero; AI citation share remains available.source is null and connected is false. Its review list and review work are empty. The features object tells you whether Reviews, Mentions monitoring and Advocacy are available to the brand.
Read reviews through the API
UseGET /v1/brands/{brand_id}/reviews for platform ratings, review work and the newest reviews. Use /reviews/{review_id} for one review. MCP get_reviews returns the same read; pass review_id to read one review. See API fields and the API changelog.