Skip to main content
Heralded leaves a figure empty, shown as a dash, when it has nothing it can stand behind. An empty figure is never a zero.

​
No report yet

Figures come from completed reports. A new brand’s first report starts as soon as you confirm its prompts, and Home shows it as running until it lands. After that, figures refresh with each weekly report.

​
Nothing could be measured

A figure needs at least one measured answer behind it. If every answer it covers was not measured, the figure is empty. Understood and Praised read Not measured this run when no answer named you. The Heralded Score needs both Mentioned and Recommended. If either is missing, so is the score. On a Snapshot, an engine that measured no questions stays empty. Questions cut by the scan deadline are separate from questions an engine failed to answer. A deadline cut always carries a coverage note. Otherwise, partial coverage carries a note when at least one third of the engine’s questions were unmeasured. Repeated answers to the same question count as one cell for this coverage.

​
A week that failed its checks

A weekly report is only scored when enough of it worked. If three or more prompts got no response on report day, fewer than two engines answered, or fewer than ten prompt and engine pairs succeeded, Heralded marks that week’s run as failed and publishes no report for it. Your figures keep their last values, and the week’s daily answers are pooled into the next weekly report.

​
A score version

When Heralded changes how the score is computed, it becomes a new score version. Only weeks scored on the current version, v7.0, are served. A score is empty only when it was not measured.

​
A change is empty

A figure can be present while its change is empty. That happens when the window holds only one weekly report, or when Heralded changed how it reads inside it. Change lists the cases.

​
Not measured on the Prompts page

On the Prompts page, a cell marked Not measured has no readable answer from that engine in the latest report. It is a gap and doesn’t count against you.